Volunteering

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Southbank Centre Volunteers help us to achieve our mission to make the arts accessible to all, and to captivate millions through the warmth of our welcome.

Our volunteers

Our volunteers act as representatives for our much-loved venues, by welcoming and assisting visitors and supporting free activities. 

We are always looking to increase our pool of volunteers. If you are over 18 years old, with an interest in the arts and in working with diverse groups of people, then this is a great opportunity. 

Festival Volunteers

Our Festival Volunteers work alongside Southbank Centre’s Visitor Experience and Festival teams, and our flexible programme is designed to inspire, support and develop those who take part. Southbank Centre Festival Volunteers are supported by our dedicated Volunteer Coordinator to develop their confidence and skills in teamwork and communication. 

To receive information on future festival volunteering opportunities, join our mailing list by emailing [email protected], with the subject line: ‘Southbank Centre Volunteer Mailing List’. 

Southbank Centre Archive Volunteers

Southbank Centre Archive Collections and Engagement Volunteers play a central role in helping organise our archive material, and in supporting visitors to enjoy using it. This volunteering opportunity is part of the two-year Saving Southbank Centre’s 1960s Buildings Project: Let The Light In, which will restore Queen Elizabeth Hall, Purcell Room and Hayward Gallery for use by future generations. 

Find out more about Let The Light In

To find out more about Archive volunteering opportunities email [email protected] with the subject line ‘Archive Volunteer’.

Investing in Volunteers

Southbank Centre is very proud of all of our volunteers and our volunteer programme. We are delighted to be the first large arts centre to achieve the Investing in Volunteers Quality Standard. 
 
Our volunteer programme was assessed against a range of best practice standards and we were pleased to meet and surpass these standards in all aspects of working with our volunteers. We are the only National Portfolio Organisation to have this award. 
 
We are very proud of our volunteer programme and achieving IiV is great recognition of the programme and the contribution all of our volunteers make to welcoming our visitors to our festivals and Archive Studio. 

Volunteering at Southbank Centre: your questions answered
Who can volunteer at Southbank Centre?

Anyone over the age of 18 who has proof of their right to work in the UK is welcome to volunteer at Southbank Centre.

What do volunteers at Southbank Centre do?

Festival volunteers provide a warm welcome to visitors, ensuring they get the most out of their time at Southbank Centre.

The kind of activities volunteers might be involved in include: 

  • giving general information and directions
  • handing out leaflets and maps 
  • providing information on the festival programme 
  • supporting the delivery of our free events and activities
What can we offer you?
  • a friendly team, led by our dedicated Volunteer Coordinator
  • a chance to meet new people
  • new experiences and the chance to give something back
  • a flexible shift schedule – we want everyone to be able to volunteer with us, so all of our volunteer opportunities are flexible and vary from festival to festival

We also provide: 

  • a uniform
  • daily travel expenses reimbursed up to the cost of a zone 1–6 travelcard
Will volunteering get me a job at Southbank Centre?

Volunteering at Southbank Centre does not guarantee you a job. However you will have the chance to really get to know our site and programming, and we offer an employability session at the end of each festival to help any interested volunteers with CV and interview skills.

How do I become a volunteer?

Join our mailing list by emailing [email protected], with the subject line ‘Southbank Centre Volunteer Mailing List’. 

When a vacancy is advertised, register your interest using our online application form and you will be invited to a selection session to find out more. Then before each festival, we hold a festival-specific training session.

Do I have to fill out the entire online application form?

No. There are guidance notes detailing the sections you need to complete attached to every volunteer vacancy. 

I have different access needs. Can I volunteer?

We encourage everyone to apply to volunteer at Southbank Centre. Please contact us if you require any adaptations or additional support in making your application or attending the selection and training events. Email: [email protected].

I’m under 18. Is there a way I can get involved?

All Southbank Centre volunteers do need to be over 18. However, we have a number of inspiring opportunities that arts enthusiasts aged 15 to 25 can participate in as part of our Youth Programme. 

Young people

If you are a charity or community organisation, and would like to discuss how our volunteering programme can benefit your service users, please send an email to [email protected]