Hayward Gallery

Hayward Gallery is safe and Covid-secure. However, you must now move through the gallery only with people from your own household or support bubble. As always, maintain social distancing and make sure you wear a face covering at all times in the gallery. There's plenty of hand sanitiser available to keep your hands clean.

We look forward to seeing you soon.

We’re closed at the moment but look forward to welcoming you back soon.

Our address is: Hayward Galley, Belvedere Road, London SE1 8XX.

• The nearest tube and train stations within 5-7 minutes walk are Waterloo (Northern, Bakerloo, Jubilee and Waterloo & City lines) and Embankment (District & Circle lines).
• There are also lots of bus routes with stops 2-5 minutes from our venues. For more information on getting here by road, rail or river.

Visit our Getting here page

Pre-booking online is essential

Entry is by pre-booked ticket only. Advance booking is now sold out – check our website on the day for returns.

There’s no need to print your e-ticket – just show your phone to our hosts on entry.

If you don't receive your e-ticket

If you don’t receive an e-ticket, please check your spam folder for an email from [email protected]. If you don’t receive your e-ticket within a few hours of booking, please get in touch Monday to Friday 

Email us

Members

Advance booking is now sold out, including Members tickets – check our website on the day for returns.

In the event of returned tickets, Members can book one free ticket to the exhibition. Tickets must be booked in advance on our website by logging in as a Member and selecting the 'Members free ticket' option under the concessions tab. This can only be applied to one ticket. Any additional tickets will be priced at standard rate unless an additional concession applies.

Dual members must book their tickets separately.

Unable to attend

If you are unable to attend your booking, please email us before your time slot to return your ticket for a credit voucher, valid for two years from date of issue. We can't accept returns after the date of your booking.

Please, stay at home if you have symptoms of illness such as a cough, sore throat or fever or have been in contact in the past 14 days with someone who has coronavirus. Email us before your time slot as we may be able to offer a credit voucher, valid for two years from date of issue, or a refund.

Email us

Lambeth residents

Lambeth resident tickets are £5. Tickets must be booked in advance via our website by selecting the 'Lambeth Residents' ticket type under the concessions tab. ID may be requested on arrival.

Under-30s

Under-30s tickets are £5. Tickets must be booked in advance via our website by selecting the 'Under 30' ticket type under the concessions tab. ID may be requested on arrival.

Join our under-30s scheme

Under 12s

Under 12s tickets are free. Tickets must be booked in advance via our website by selecting the 'Under 12' ticket type under the concessions tab. ID may be requested on arrival.

When you arrive

Entrance to the exhibition is via the Hayward Gallery main entrance. We are operating a one-way system. 

Get here as close to your time slot as possible – you won’t be able to come into the Hayward Gallery to wait, and our other buildings are still closed for now. 

Toilets

Toilets, including accessible toilets, are open for ticket holders in the Hayward Gallery Foyer. 

Cloakroom

The cloakroom is closed in order to reduce face-to-face contact. You won’t be able to bring any bags over 40 x 25 x 25cm into the exhibition, so please leave large bags at home. Visitors with prams, buggies and wheelchairs are welcome. 

Shop

After leaving the exhibition, the one-way system takes you through the Hayward Gallery Shop, which is now cash-free.

Entering the Gallery

There may be short queues to enter the building and the exhibition. If you are not able to queue or need further assistance, our hosts are here to help you. 

For level access to the gallery from Queen Elizabeth Hall Slip Road, use the car park lift to the Hayward Gallery Foyer. All floors are accessible from the main foyer. 

We welcome wheelchair users and guide companion dogs. Wheelchairs and gallery stools are available for visitors by speaking to a host when you arrive (subject to availability).

Download step-free access map

More about Access & facilities

Toilets

Accessible toilets are available, and there is some seating for visitors who need it during their visit. 

Parking

Blue Badge holders and those with access requirements can be dropped off on the Queen Elizabeth Hall Slip Road off Belvedere Road (the road between the Royal Festival Hall and the Hayward Gallery).

There are four Blue Badge parking spaces available for visitors located on the Queen Elizabeth Hall Slip Road. Spaces are allocated on a first-come, first-served basis, and use of them is free. You are required to display your Blue Badge as you enter the site. Vehicles that do not display a Blue Badge are refused entry.

Blue Badge parking at National Theatre

Alternative parking for Blue Badge holders visiting Southbank Centre can be found at the National Theatre car park (330 metres). If you are visiting Hayward Gallery, just take your badge and car park ticket to the Ticket Desk in the Gallery foyer for validation before you leave.

Please note: on Sunday when the National Theatre building is closed there is no step-free access from the car park.

Alternative parking is available nearby at the APCOA Cornwall Road Car Park (490 metres), subject to charges.

Blue Badge parking APCOA Cornwall Road

Alternative parking for Blue Badge holders visiting Southbank Centre can also be found at the South Bank Car Park – APCOA Cornwall Road Car Park. Just take your badge and car park ticket to the parking attendant office at the entrance to the car park for validation before you leave.

A drop-off point at Royal Festival Hall (30 metres) has been created for visitors who are unable to walk from alternative car parks.

Access Scheme

If you are signed up to our Access Scheme, you are eligible to bring a companion free of charge if you need to. Please book a standard ticket online and contact us with your order number to add your companion to your booking.

Email us Monday to Friday

More about our Access Scheme 

The Hayward Gallery Cafe is closed, but a selection of the restaurants and cafes on our site and the Southbank Centre Street Food market are now open. 

Where to eat & drink

As we welcome you back, our number one priority is the health and wellbeing of our visitors and staff, so we’ve introduced a number of measures to help everyone stay safe.

Here's what you need to know before you visit.

Our measures

We’re following the official government guidance on working safely during coronavirus to make sure we’re Covid-secure.

Measures we’ve introduced so far include:

• Reduced visitor numbers
• Clear signage and one-way systems
• Removal of some seating and changes to access
• Hand sanitiser stations
• Regular and thorough cleaning
• Going cash-free

We’ll continue to review and manage any risks and to respond to any changes in the guidance, keeping our staff trained and up to date as we go.

Reduced visitor numbers

We’re admitting fewer visitors than usual so that you can easily keep a safe distance from others and enjoy a crowd-free visit.

When you book, you’re given a time slot to make sure that we keep to a safe number of people within the gallery.

Keep others safe

You must wear a face covering during your visit, for your safety and the safety of other visitors and staff.

Please, stay at home if you have symptoms of illness such as a cough, sore throat or fever or have been in contact in the past 14 days with someone who has coronavirus. You can email us (Monday to Friday) to refund or exchange your ticket before your time slot.

During your visit

To keep yourself and others safe, please:

• Follow our one-way system
• Keep a safe distance from others
• Use the hand sanitiser provided

Do I have to wear a face covering?

You don't have to wear a face covering if there is a good reason why you can't do so.

For example:

• children under the age of 11 do not have to wear a face covering
• you don't have to wear a face covering if you can't put on, wear or remove it because of a physical or mental illness, impairment or disability
• you don't have to wear a face covering if putting on, wearing or removing it will cause you severe distress
• you don't have to wear a face covering if you are providing assistance to someone who relies on lip reading to communicate