Harry Styles prize draw terms & conditions
Please read the terms & conditions detailed below before entering our prize draw for a chance to win tickets to see Harry Styles live concert at Meltdown, 2026.
1. This prize draw is for a fundraising event organised by Southbank Centre. Southbank Centre is a charity registered in England and Wales No. 298909. All net proceeds from the concert (including from draw entry fees) will go towards Southbank Centre’s life-changing work with young people.
2. By entering this prize draw (“Draw”), you agree to be bound by these terms and conditions.
Eligibility
3. The Draw is open to residents of the United Kingdom, Channel Islands and Isle of Man aged 18 or over only. Southbank Centre disclaims any liability for entries that are made in violation of any applicable laws or regulations. Entrants from jurisdictions where the Draw is prohibited acknowledge that their entry may be considered void and are not eligible for any prizes. It is your responsibility to ensure that your participation is lawful, and Southbank Centre reserves the right to disqualify any entries deemed to be in violation of any laws or regulations, and will not be liable in any way if any entrant enters the Draw unlawfully.
4. Entrants must be aged 18 or over at the time of entry. Guests must be aged 8 or over, and anyone under the age of 16 must be accompanied to the Concert by a responsible adult (aged 18 or over, who would usually be the parent, carer, legal guardian or other adult entrusted with the care of that child) who accepts full responsibility and full supervision, at all times, for all under 16s attending under their supervision.
5. By entering the Draw you accept that in the event that you win a prize you are responsible for any and all expenses which you may incur which are incidental or connected to the prize including without limitation your own travel to and from the event (and that of your Guest), including complying with any visa requirements.
6. The winning entrant must personally attend the Concert. The prize is personal to the winning entrant and cannot be transferred to, or used by, any other individual as the lead ticket holder. For the avoidance of doubt, you may not substitute another person (including, but not limited to, a family member) in your place as the named winning entrant. Entry will be refused to any person who is not the named winning entrant presenting as the lead ticket holder. For the avoidance of doubt, this restriction applies only to the winning entrant and does not apply to the Guest accompanying them. The winning entrant is free to bring any eligible Guest of their choosing, subject to the eligibility requirements set out in these Terms and Conditions.
7. Entrant(s) must not be an employee or contractor (or a family member of an employee or a contractor) of Southbank Centre.
Entry Requirements and Entry Period
8. Entrants may enter the Draw either by free postal entry, or (at the entrants discretion) online by paid entry.
9. The Draw opens at 06:00 (BST) on Wednesday 6 May 2026 (‘Opening Date’) and closes at 12:00 (BST) on Friday 15 May 2026 for online entries and any postal entries must be received by 18:00 (BST) Tuesday 19 May 2026 (‘Closing Dates’) (‘Entry Period’). Any entries received after the applicable Entry Period will not be accepted. Personal and hand delivered entries will not be accepted.
10. By entering the Draw, either online or by post, the entrant agrees to their details being used for the purpose of ticketing administration by the Southbank Centre, in the event that they win a prize.
How to Enter
Online Entries
11. Entries are for a pair of tickets and cost £20 for 1 entry, £40 for 2 entries and £60 for three entries. The maximum number of entries per person is 3 (regardless of the entry method). Purchasing multiple entries may increase your chances of winning, however the maximum number of tickets that can be won is 2.
12. The maximum number of entries per person is strictly limited to 3, regardless of the number of email addresses, names, name variations or postal addresses used. Only 3 entries per person will be counted in total across all methods (online and postal). Any bot entries will be removed from the Draw.
13. At times of heavy website traffic, an online Queue may be put in place. Entrants can either wait in the queue, or provide an email address in order to be contacted when the traffic is quieter. Any entrants still in the queue at the time of Closing Date will be allowed to complete their transaction.
Postal Entries
14. For free postal entry, entries are for a pair of tickets. You may send up to 3 separate entries in total across all methods (online and postal). Multiple entries may increase your chances of winning, however the maximum number of tickets that can be won is 2.
15. Postal entrants may enter the Draw:
- By mailing their entry as follows and send via either first or second class post to: Harry Styles’ Meltdown Prize Draw, Civica Election Services, 33 Clarendon Road, London N8 0NW
- Entries must include: First name and surname, Full address (no PO Box addresses will be accepted) and Email address. If you require a wheelchair space / aisle seat / level access or are a BSL user, please include this detail on your entries (this information may be included inside a sealed envelope). We cannot guarantee other access provisions.
- Entries received on anything other than a standard postcard or in a standard envelope will not be accepted.
- Each postcard/envelope will count as one entry. Multiple entries in the same envelope will not be counted.
- Personal and hand delivered entries will not be accepted.
- Southbank Centre is not responsible for any delays in delivery or receipt of postal entries nor for entries which are lost, corrupted, incomplete or, for any failure to capture entry information. Postal entries must be received by 18:00 BST on Tuesday 19 May 2026 to be included in the Draw.
Accessibility requirements
16. Entrants with accessibility needs (wheelchair space / aisle seat / level access / BSL User) must indicate this at the time of entry. Accessibility tickets will be allocated from the pool of entrants who have indicated their accessibility requirements at the point of entry, in the order in which those entrants are selected by the random number generator.
17. Wheelchair Spaces: Please note that our wheelchair positions are specifically designed for users who remain in their chairs. Due to fire safety regulations and space constraints, we are strictly unable to add standard chairs to these areas. If a space is booked incorrectly, we may not be able to relocate you to a standard seat on the night if the event is sold out.
18. By selecting an accessible seat, you confirm that you or a member of your party requires the specific features of that space (such as step-free access or a wheelchair position) to attend the event.
The Draw
19. Once the Closing Date has passed, each individual valid entry will be entered into the Draw (up to a maximum of 3 per person).
20. For the avoidance of doubt, each entrant is permitted a maximum of 3 entries in total across all entry methods, irrespective of the number of email addresses, names or name variations used. Submitting entries using multiple email addresses, names or any other means with the intention of exceeding the 3-entry limit per person constitutes a breach of these Terms and Conditions and will result in the disqualification of all entries made by that person. Southbank Centre reserves the right to disqualify any entrant whose entries it reasonably believes exceed this limit, regardless of the identity or contact details used.
21. The entry must be made by the person entering the competition. Entries from agents, third parties, syndicated entries or those made using methods such as a computer macro, script or the use of automated devices are not permitted in any way. No responsibility is accepted for entries which are lost, corrupted, incomplete or, for any failure to capture entry information. Use of false details will result in disqualification.
22. There will be two Draws: one for Southbank Centre Members, one for the general public.
- 22a. A Draw of all valid entries from Southbank Centre Members will take place on Thursday 28 May 2026 to select 100 winners. Members must enter the draw using the email address associated with their Southbank Centre Membership account. Any other email address will not be counted as a Member’s entry. A random number generator (computer algorithm) will select 100 Members Prize winners.
The Members Draw includes the following number of of tickets designated for entrants with accessibility requirements:
– 1 wheelchair space (plus a guest/companion seat next to)
– 5 pairs of level access tickets
– 27 aisle seats (plus seat for guest next to)
– 2 pairs of BSLAccessibility tickets will be allocated from the pool of entrants who have indicated their accessibility requirements at the point of entry (in accordance with clause 15), in the order in which those entrants are selected by the random number generator. If an accessibility ticket cannot be allocated due to the limited number available, you will not be entered into consideration for a standard ticket. By indicating accessibility requirements at the point of entry, you accept and acknowledge this condition.
Non-successful members applicants will have their original entries entered into the public ballot. Southbank Centre Members are not permitted to submit additional or separate entries to the public Draw. A Member’s participation in the public Draw is limited to the automatic transfer of their unsuccessful Members’ Draw entries as described above. Any Member found to have submitted separate entries to the public Draw (whether using a different email address or otherwise) will have all of their entries disqualified.
Southbank Centre Membership terms and conditions apply. Entry to the Members’ Draw falls under ‘supply of our services’ in clause 5.3. of the Membership terms and conditions. Full Membership terms and conditions can be found here.
- 22b. The public Draw of all valid entries will take place on Thursday 28 May 2026 to select the 950 winners. A random number generator (computer algorithm) will select 950 winners, plus 100 reserve entries to be used in the event of further tickets becoming available.
The public Draw includes the following number of of tickets designated for entrants with accessibility requirements:
– 6 wheelchair spaces (plus a guest/companion seat next to)
– 40 pairs of level access tickets
– 200 aisle seats (plus seat for guest next to)
– 2 pairs of BSLAccessibility tickets will be allocated from the pool of entrants who have indicated their accessibility requirements at the point of entry (in accordance with clause 15), in the order in which those entrants are selected by the random number generator. If an accessibility ticket cannot be allocated due to the limited number available, you will not be entered into consideration for a standard ticket. By indicating accessibility requirements at the point of entry, you accept and acknowledge this condition.
23. The winners will be notified by email no later than Tuesday 2 June 2026. If any selected winner does not meet any or all of the entry conditions Southbank Centre may in its discretion select another entrant at random from the remaining eligible entries as soon as practicable as a replacement and to become a winner.
24. There will be no tickets for this event available for purchase on the day. There will be no returns queue. All tickets for the concert are allocated through the Draw.
25. The Southbank Centre’s decision as to the Prize winners is final. Unsuccessful entrants will not be contacted and will not receive a refund of their entry fee.
The Prize
26. Each winner will receive two (2) tickets to Harry Styles’ Meltdown Concert on Tuesday 16 June 2026 at Royal Festival Hall, for entry for themselves and a guest (“Guest”). Each winner must accept sole responsibility for the care and safety of any Guest under the age of 16-years, for the duration of the event.
27. The prizes are non-exchangeable, non-transferable and are not redeemable for cash or other prizes.
28. Draw tickets cannot be resold or transferred to another person. The ticket(s) will IMMEDIATELY BECOME INVALID IF RESOLD OR OFFERED FOR SALE.
29. Entry is subject to the full Southbank Centre Terms and Conditions of Entry (“TCs”) in force. The Entrant acknowledges and agrees that such TCs may necessarily be updated from time to time.
Receiving the prize
30. Confirmation emails will be sent from Southbank Centre to successful entrants by no later than Tuesday 2 June 2026. Entrants will be informed that they have been successful, but will not receive seat numbers. Seats will be allocated by Southbank Centre randomly; winners will not be able to select their seats.
31. Further information about security measures and arrival times will be sent in advance of the performance date.
32. E-tickets will be sent at 16:00 on Tuesday 16 June 2026, the day of the event.
33. Upon arrival at Royal Festival Hall, every ticket will be scanned to determine it is valid.
34. The winner will be required to verify their identity as the lead booker and named ticket holder in order to gain access to the event by showing a valid legal photo ID that matches the booking. Valid legal photo IDs must have a photo and date of birth. The forms of legal photo ID we accept within this draw are: passport, driving licence and National (voter) ID card. If you are unable to provide one of these three forms of valid legal photo ID, please contact the Southbank Centre in advance of the date of the concert via [email protected]. Photo copies or photos of IDs will not be accepted. Entry will be refused to anyone unable to provide Valid ID in the name of the lead booker, and entry fees will not be eligible for a refund.
Event Day
35. The winner and their Guest must arrive at the event together.
36. Ticket holders with invalid tickets will be refused entry. Ticket holders who cannot prove they are the lead bookers will be refused entry.
37. There will be no exit and reentry to the Royal Festival Hall once the booker and guest have entered the building.
38. If you are no longer able to attend, please inform the Ticket Office via [email protected] so that your ticket can be re-allocated. You will not be eligible for a refund of your Draw entry.
39. There will be no tickets for this event available for purchase on the day. There will be no returns queue. All tickets are allocated through the Draw.
40. Please do not come to the Royal Festival Hall if you have not been notified that you have been successful in the Draw and have received e-tickets.
General
41. Southbank Centre shall not be liable for any failure or delay in performing its obligations to the winner(s) if such delay or failure is caused by circumstances beyond its reasonable control.
42. In the event that the Draw or the Concert is cancelled, postponed, modified or abandoned for any reason (including but not limited to circumstances beyond Southbank Centre’s reasonable control), entry fees paid by entrants will not be refunded. By entering the Draw, entrants accept and acknowledge this risk. Southbank Centre will use reasonable endeavours to notify entrants of any such cancellation or postponement as soon as practicable. Entrants are reminded that Southbank Centre is a registered charity (No. 298909) and that entry fees contribute directly to its charitable activities; accordingly, entry fees are non-refundable in all circumstances, including in the event of cancellation of the Draw or the Concert.
43. Southbank Centre reserves the right to make any reasonable amendments to these Terms and Conditions at any stage. In this event, a notice will be posted on www.southbankcentre.co.uk. Southbank Centre reserves the right to hold void, suspend, cancel, or amend the Draw where it becomes necessary to do so (including without limitation where any entrant(s) is/are found to be abusing or tampering with the operation of the Draw or entering using fraudulent means, or whom Southbank Centre believes to have acted in breach of these terms and conditions, or in respect of Entrant(s) who do not give correct contact details or those who make an entry on someone else’s behalf).
44. Any personal information collected by Southbank Centre in connection with the Draw will be used in accordance with the Southbank Centre’s Privacy Policy.
45. We may also use your contact details to tell you about our work, how you can support us, and activities and events you might be interested in. What we send you and the channel we use will depend on how you have engaged with us in the past, and your communication preferences. Every time we communicate with you in this way, we will tell you how you can stop receiving marketing, or change how you hear from us, for example by providing you with a link in an email to unsubscribe, or by asking you on the phone. More information about how we use and look after your data can be found in our Privacy Policy.
46. Southbank Centre cannot accept any responsibility for any damage, loss, injury or disappointment suffered by any entrant(s) entering the Draw, or as a result of accepting any prize(s). Southbank Centre is not responsible for any problems or technical malfunction of any telephone network or lines, online computer systems, servers, or providers, computer equipment or software, failure of any email or entry to be received on account of technical problems or traffic congestion on the Internet or at any web site, or any combination of these, including any injury or damage to entrant(s) or any other person’s computer or mobile telephone related to or resulting from participation or downloading any materials in the Draw. To the extent permitted by applicable law, Southbank Centre’s liability under or in connection with the Draw or these terms and conditions shall be limited to the cost price of the Prize(s) in question.
47. Southbank Centre and their respective current and future parents, affiliates, subsidiaries, advertising and promotion agencies, licensees, successors and assigns and all of their respective officers, directors, agents and employees (collectively, “Released Parties”) are not responsible for entries that are lost, late, incomplete, inaccessible / blocked, corrupted, misdirected, delayed or damaged, regardless of cause, all of which are void.
48. By participating in the Draw and/or accepting a prize(s), entrant(s) agree(s) to hold Southbank Centre and Released Parties harmless against any and all claims and liability arising out of participation in this Draw or use/misuse of prize(s). Entrant(s) assume all liability for any injury or damage caused or claimed to be caused by participation in this Draw or use or redemption of any prize(s). Claims may not be resolved by any form of class action.
49. Southbank Centre’s failure to enforce any provision of these Terms and Conditions in a given instance shall not constitute the waiver of such provisions.
50. In the event of any dispute regarding these terms and conditions, conduct, results and all other matters relating to the Draw, the decision of Southbank Centre shall be final, and no correspondence or discussion shall be entered into.
51. Draw may be cancelled, modified, terminated or suspended in the event of any computer virus, bugs, tampering, unauthorised intervention, fraud, technical failures or any other causes outside the control of Southbank Centre which impairs or affects the administration, security, fairness, integrity, or proper conduct of the Draw. Southbank Centre reserves the right at its sole discretion to disqualify any entrant(s) who tamper(s) with any entry or has harassed any Southbank Centre representative or any other entrant(s) and to cancel, modify, terminate or suspend the Southbank Centre.
52. Entry to the Draw is conditional on acceptance of these terms and conditions, which are governed exclusively by the laws of England and Wales and under the exclusive jurisdiction of the English and Welsh courts. By entering this Draw you are deemed to have read and accepted these terms.