Unforgettable experiences, wrapped
Frequently asked questions
As a Member, you get the following benefits all year:
- Access to presale tickets for every show and no booking fees
- Free entry to Hayward Gallery
- Access to the Members’ Lounge for the Member and a guest
- Discounts at Southbank Centre Shops and various on-site restaurants
Gift Memberships can be activated any time within 12 months from purchase date. The gift Member will have access to the full range of benefits for 12 months from that date.
The recipient of your gift Membership will receive a welcome pack to their email address when you complete your order.
Yes, select ‘To someone as a gift’ when asked where you want to send the gift.
- If you received notification of your gift Membership by email, simply follow the link you received and quickly add your Membership to your account.
- If you received a physical gift voucher, follow the link below to activate your Membership
- Select either single Membership or joint Membership, and then choose the one-off payment option.
- At the checkout, input your unique activation code from your gift Membership package.
- Once your gift Membership is activated, you’ll receive a confirmation email with your Membership number within a day of activating your Membership. The email also gives you some tips on how you can start using your benefits straight away.