The Royal Festival Hall’s Level 2 foyer spaces are currently being refurbished, as we work to bring you a brand new cafe, bar, shop and Ticket Office. Find out more

Access Scheme

Everyone has a right to enjoy the arts. To help people with disabilities make the most of the Southbank Centre, we recommend joining our free Access Scheme.

Watch this short video to find out more.

We’re here to help

If you would like to get in touch by email, our friendly team can answer any questions you have.

Please make sure to include your contact details and details of your access requirements; this will help us suggest the most appropriate tickets available for you. For example, we can advise which seats are step-free or where to sit for the best view of a BSL interpreter (when available).

Companion tickets and concessions are available for Access Scheme members.

How to join

Join our free Access List by logging into your Southbank Centre account, or by creating a new account here

Once you're logged in, find the Access Scheme section under My Account.

If you have trouble using the website and would like to register, please feel free to contact us at [email protected]

Or by telephone on 0203 879 9555 (Monday – Friday, 10am – 5pm; Saturday – Sunday, 12 noon – 5pm), and we'll be happy to assist you.