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    Members need to know

    Got a question about Membership? We’ve got the answers

    Your continued support of the Southbank Centre is more important to us, and to the arts, than ever. As we reopen our venues and outdoor spaces to welcome you back safely, we’ll continue to keep you up to date.

    Current closure

    The Members’ Cafe-Bar remains closed while we plan the best way to reopen it safely. We'll invite you back for more pre-show tipples and knockout views of the Thames as soon as we can. 

    Yes! Don’t miss Matthew Barney: Redoubt and Igshaan Adams: Kicking Dust. Members get free entry as usual, but pre-booking online is essential.

    Find out more

    Our website remains fully operational. All Membership benefits, including paying no booking fees and accessing presale tickets, remain available to you.

    Details of how we’re issuing credit vouchers and how to request a refund for any cancelled performances during our closure period can be found here

    Yes, you can renew your Membership easily on our website – and doing so would make a huge difference to us. The costs related to reopening our venues are large, so your continued support of the Southbank Centre is more important to us, and to the arts, than ever.

    How does Membership work?

    Right now as a Southbank Centre Member, you get free entry to exhibitions at our beloved Hayward Gallery, including Matthew Barney: Redoubt and Igshaan Adams: Kicking Dust. And, as we reopen our venues and outdoor spaces to welcome you back safely, you’ll get the first chance to book for all upcoming events through our Membership presales. 

    Plus, treat yourself with a wide range of discounts at our online Southbank Centre shop and at our shops, restaurants and pop-ups on site. 

    The Members’ Cafe-Bar remains closed while we plan the best way to reopen it safely. We'll invite you back for more pre-show tipples and knockout views of the Thames as soon as we can. 

    And, last but not least, you’ll be doing your bit to support the arts at a time when it’s more important than ever. Supporting the arts never felt so good

    Southbank Centre Members have the chance to buy tickets before they go on general sale to the public, and presale tickets are available for Members on all of our events.

    As a Member, you get 20% off at Southbank Centre Shops, both onsite and online. There’s also a 10% discount on all venue hire at Southbank Centre, as well as access to our Members’ Cafe-Bar two-for-one offers.

    Members also get the following discounts – just show your Membership card. Please check each outlet’s website for current opening restrictions:

    • 10% off at Foyles at Royal Festival Hall.
    • 20% off at Skylon on the entire food and drink bill when dining in the restaurant and grill. Available for up to six people, across à la carte and set menus for lunch and dinner. Plus, 10% discount on drinks and 20% discount on food and drinks if bought together at the Skylon Terrace Bar.
    • 20% off all food and drink at Topolski.
    • 20% off your bill at Giraffe.
    • 20% off when ordering from the à la carte menu at Ping Pong.
    • 10% off at the SNOG Frozen Yogurt bus. 
    • Various discounts at the Southbank Centre Food Market. Our street-food vendors change regularly, so show your Membership card to see what the current offer is at each stall.

    Get in touch with us on [email protected] and we’ll get back to you as soon as possible.

    Send us an email

    You'll receive a confirmation email with your Membership number within a day of activating your Membership. The email also gives you some tips on how you can start using your benefits straight away.

    Gift Memberships are currently unavailable.

    Your payment covers a period of one year from the date we process your application. 

    Paying by direct debit? We’ll take your payment yearly, but we’ll let you know before we do so.

    At absolutely no extra cost to you, Gift Aid allows us to claim back 25p for every £1 that you donate to us. Gift Aid is a government scheme that helps charities like the Southbank Centre increase their income.

    Simply log in to your online account and choose the payment method – remember that you’re still eligible for the direct debit discount if it’s your first time using that payment method.

    If you set up a direct debit with us you’ll save money on the first year of your single or dual Membership. Your payment covers a period of one year from the date we process your application. We’ll take your direct debit payment every year, but we’ll let you know before we do so.

    The direct debit discount is only available in the first year you take out Membership using this payment method.

    Dual Membership means you can share all the benefits of Membership with another named person. You both get a Membership card, you can come together or independently, bring a guest each to the Members’ Cafe-Bar, and both get free entry to the Hayward Gallery.

    Our Memberships are non-refundable

    Members’ Cafe-Bar and guest policy

    Yes, just contact us at least two days in advance with the time and number of guests you’d like to book for. We can also email you the bar menu if you’d like to see it before coming.

    The maximum allowance is six people. The Members’ Cafe-Bar is a social space and tables can’t be reserved for work or business activity.

    • On weekdays, 10am – 6pm, all Members are allowed to bring one guest each per day.
    • On weekdays, 6pm – 11pm, and weekends, 10am – 11pm, we may be able to accommodate more guests if space is available. 

    To check whether you can bring additional guests, please contact us in advance.

    Your guests can use the Members’ Cafe-Bar for up to 15 minutes before you get there

    All laptops, tablets and e-readers need to be packed up by 5pm. After this, our Members’ Cafe-Bar is dedicated to fun and relaxation, especially in the hours leading up to evening events. Please follow our house rules and any requests from our team.

    Before 5pm, you’re welcome to use your laptop, tablet, e-reader or similar devices in the designated area on the Green Side – but we can’t guarantee that there will be availability in this space.

    We know the knockout views from our Members’ Cafe-Bar will impress your colleagues, but the Members’ Cafe-Bar is primarily a social space and we ask that all work-related activity is kept to an absolute minimum.

    Gift Membership

    Gift Memberships are currently unavailable.

     

    Gift Memberships are currently unavailable.

    Great news! You can get going with your Membership by following these steps:

    • Follow the link below to activate your Membership. 
    • Select either single Membership or joint Membership, and then choose the one-off payment option.  
    • At the checkout, input your unique activation code from your gift Membership package. 
    • You'll receive a confirmation email with your Membership number within a day of activating your Membership. The email also gives you some tips on how you can start using your benefits straight away.

    Not sure whether your gift Membership is just for you, or for two? Send an email to [email protected] letting us know your activation code and we will get back to you as soon as possible.

    Activate Single Membership 

    Activate Joint Membership