Hayward Gallery

Ticketing

From Saturday 1 December Hayward Gallery is cash free. Visitors are able to buy tickets with cash from Ticket Office, Level 2, Royal Festival Hall.

Access

For gallery, foyer, cafe and shop, use:

JCB Glass Lift (Blue Side Foyer, Royal Festival Hall) to exit onto Riverside Terrace (Level 2) and use main entrance into Hayward Gallery. Alternatively, use the car park lift to the Hayward Gallery Foyer. All floors are accessible from main foyer. Please use the main foyer lift to access the Hayward Gallery Cafe.

download our step-free access map

We welcome wheelchair users and guide companion dogs. Wheelchairs and gallery stools are available for visitors by visiting the Hayward Gallery cloakroom when you arrive (subject to availability).

Talk to a member of staff at the foyer entrance if you have a disability that means you can’t queue, or you need extra assistance.

Cloakroom

A cloakroom is available in the Hayward Gallery foyer at a charge of £1 per item. Items left here are at the owner’s risk and we cannot accept any responsibility for loss or damage from any cause to items left in the cloakroom. We apologise for any inconvenience this may cause.

Toilets

Toilets are located in the foyer and inside the gallery. An accessible toilet and gender neutral inclusive toilets are located in the foyer.

A Changing Places toilet is located on Level 1, Royal Festival Hall, next to the JCB Glass Lift, for the exclusive use of disabled people who need personal assistance to use the toilet. The key for this room is available from the Welcome Hub, Level 2, Royal Festival Hall. The facility includes a height-adjustable bench, tracking hoist system, a centrally-placed toilet, a height-adjustable basin and a shower. For health and safety reasons we do not provide slings. Visitors are asked to bring their own which should be compatible with the loop system. The maximum weight for the hoist and the height adjustable bench is 200kg. The facility is open daily 10am – 11pm.

Parking

Blue Badge holders and those with access requirements can be dropped off on the Queen Elizabeth Hall Slip Road off Belvedere Road (the road between Royal Festival Hall and Hayward Gallery).

The Hayward Gallery Car Park is now closed to cars. There are four Blue Badge parking spaces available for visitors located on the Queen Elizabeth Hall Slip Road off Belvedere Road (the road between Royal Festival Hall and Hayward Gallery). Spaces are allocated on a first-come, first-served basis, and use of them is free. You are required to display your Blue Badge as you enter the site. Vehicles that do not display a Blue Badge are refused entry.

Alternative parking is available nearby at the National Theatre car park (330 metres) and APCOA Cornwall Road Car Park (490 metres), subject to charges.

Blue Badge Parking National Theatre

Alternative parking for Blue Badge holders visiting Southbank Centre can be found at the National Theatre car park (330 metres). Just take your badge and car park ticket to Royal Festival Hall Ticket Office on Level 2, for validation before you leave.

Please note: on Sunday when the National Theatre building is closed there is no step-free access from the car park.

Blue Badge Parking APCOA Cornwall Road

Alternative parking for Blue Badge holders visiting Southbank Centre can also be found at the South Bank Car Park—APCOA Cornwall Road Car Park. Just take your badge and car park ticket to the parking attendant office at the entrance to the car park for validation before you leave.

A drop-off point at Royal Festival Hall (30 metres) has been created for visitors who are unable to walk from alternative car parks.