There is a £2.50 transaction fee*
Call our ticket line from 9am – 8pm daily.
Tel: 020 3879 9555
Telephone bookings have a transaction fee of £3.00*
Visit our Ticket Office on Level 2 of Royal Festival Hall between 10am – 8pm daily. There is no transaction fee when you book in person.
* There is no transaction fee for Members for any event.
We accept all major credit cards and Southbank Centre Gift Vouchers. We also accept cash for bookings made in person.
Please do not email credit card details to us.
Tickets can be sent via e-ticket or collected at Southbank Centre. Tickets sent via post incur an extra charge of 75p. You can nominate your preferred delivery method when purchasing your ticket.
The Ticket Office can be found on Level 2 of Royal Festival Hall. ID is required for concession tickets.
A limited allocation of half-price tickets is available for recipients of Universal or Pension Credit, full-time students and those aged 16 and under. There are also discounts for members of our Access scheme.
Concession-priced tickets are sold on first-come-first-served basis, and once sold no further tickets are available by any method of booking. Appropriate cards to be shown. Please note discounts cannot be combined.
To make a group booking or find out more about visiting with a group, phone us from Monday – Friday, 9.30am – 5.30pm or email.
Tel: 020 7960 4225
Group bookings cannot be made online.
Tickets can be returned for a Credit Voucher valid for a year, or can be exchanged for another performance if they are received by the Ticket Office at least 48 hours before the performance.
This service is offered to the original purchaser of the tickets only and there is an transaction fee of £2 per ticket. Occasionally this service may not be available.
If there is a major change to your chosen performance, we will contact you by email, letter, text or telephone.
Telephone bookings have a transaction fee of £3.00
Online bookings have a reduced transaction fee of £2.50
There is no transaction fee to book in person. Events that are free but ticketed do not have a transaction fee. No booking fees are charged for Southbank Centre Members.
If you wish to receive tickets via post a 75p charge applies.