Tickets & concessions

Tickets to our events and exhibitions can be booked online, by telephone or in person.

Tickets: need to know
What are Multi-buy discounts?

Multi-buy discounts are available for events in our Resident Orchestra series and Classical Annual series. Your discount amount varies by event series and will be calculated as you add more events to your shopping basket. The more events you buy tickets for the more you save.

  • Look out for the yellow Multi-buy label in events pages and in the the What’s on page and Classical Season landing pages.
  • We’ve added quick buy links into our event listing pages so you can go straight to seat selection from the list bypassing the event page if you choose to. Clicking the ‘more info’ button from listing pages will take you to event pages.

The discounts only apply to events within the same season:

  • 2017/18 season: Sep 2017 - Jul 2018
  • 2018/19 season: Sep 2018 - Jul 2019
How can I buy a ticket?

There is a £2.50 transaction fee*


Call our ticket line from 9am – 8pm daily.


Tel: 020 3879 9555


Telephone bookings have a transaction fee of £3.00*


In person
Visit our Ticket Office on Level 2 of Royal Festival Hall between 10am – 8pm daily. There is no transaction fee when you book in person.


* There is no transaction fee for Members for any event.


Discover what's on


More about Membership

Payment methods

We accept all major credit cards and Southbank Centre Gift Vouchers. We also accept cash for bookings made in person.


Please do not email credit card details to us.

Your tickets

Tickets can be sent via e-ticket or collected at Southbank Centre. Tickets sent via post incur an extra charge of 75p. You can nominate your preferred delivery method when purchasing your ticket.
The Ticket Office can be found on Level 2 of Royal Festival Hall. ID is required for concession tickets.


A limited allocation of tickets with a 25% discount is available for recipients of Universal or Pension Credit, full-time students and those aged 16 and under.

There are also discounts for members of our Access scheme.


Join the Access scheme


Concession-priced tickets are sold on first-come-first-served basis, and once sold no further tickets are available by any method of booking. Concession prices may not be applicable on top price tickets for certain events. Please note discounts cannot be combined and you will be asked for suitable identification.

Group bookings

To make a group booking or find out more about visiting with a group, phone us from Monday – Friday, 9.30am – 5.30pm or email.


Tel: 020 7960 4225


Email: [email protected]


Group bookings cannot be made online.


Find out more about Group bookings

Returning or exchanging tickets

Tickets can be returned for a Credit Voucher valid for a year, or can be exchanged for another performance if they are received by the Ticket Office at least 48 hours before the performance.


This service is offered to the original purchaser of the tickets only and there is an transaction fee of £2 per ticket. Occasionally this service may not be available.

Change of programme or event

If there is a major change to your chosen performance, we will contact you by email, letter, text or telephone.

Booking fees

Telephone bookings have a transaction fee of £3.00


Online bookings have a reduced transaction fee of £2.50


There is no transaction fee to book in person. Events that are free but ticketed do not have a transaction fee. No booking fees are charged for Southbank Centre Members.


If you wish to receive tickets via post a 75p charge applies.

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