Dolly Parton's Smoky Mountain Christmas Carol

8 Dec 2022 –⁠ 8 Jan 2023, 2.30pm, 3pm & 7.30pm
Queen Elizabeth Hall
Performance & dance
From £18.50
past event
past event
Actors on stage set of Dolly Parton's Smoky Mountain Christmas Carol

This Christmas, Dickens’ tale gets a Tennessee twist in an all-new musical with a soundtrack written by the Queen of Country herself.

Please note that Dolly Parton is not appearing live in this production.

Set during the 1930s in the Great Smoky Mountains of east Tennessee, this heart-warming and truly unforgettable production imagines Ebenezer Scrooge as the owner of a mining company town, where his callous greed blinds him to the joys and gifts of the season.

As a Christmas Eve snowstorm approaches, Scrooge is visited by three ghosts who compel him to see life anew and discover that love is the greatest and most precious gift we have.

Dickens’ classic characters and Parton’s one-of-a-kind songwriting and storytelling expertise are certain to make this the most joyful Christmas event.

Dolly Parton: ‘I’ve been busy writing new songs that I hope will bring some of the warmth, love and good memories that I have of Christmas time in the smoky mountains of my youth.’

Presented in association with Fiery Angel Entertainment

Alison Pollard director & choreographer 

Andrew Hilton musical director 

Scott Davis set designer 

David Howe lighting designer 

Richard Brooker sound designer 

Linda Roethke costume designer 

Eleanor Kahn props designer 

Pearson Casting casting director 

Andrew Margerison assistant director & choreographer 

Leigh Thompson associate musical director

Kelsh Buckman Drudge associate sound designer 

Robert Bathurst Scrooge 

Halle Brown Sadie & others 

Iona Fraser Eliza & others 

Richard J Hunt Mudge & others 

George Maguire Cratchit / Marley & others 

Ediz Mahmut Jabeth & others 

Sarah O'Connor Fanny & others 

Christopher Parkinson swing 

Minal Patel Fustbunch / Ghost of Christmas Present & others 

Annie Southall swing 

Carole Stennett Ghost of Christmas Past / Mrs Dilber & others 

Vicki Lee Taylor Mrs Cratchit / Amy Sue & others 

Danny Whitehead Fred / Eben & others 

Mitchell Zhangazha Dick & others 

Martyn Sands production manager 

Lydia Hardiman costume supervisor 

Lizzie Frankl for Propworks props supervisor 

Richard Morris for Music Solutions orchestral management 

Sarah Walley company manager 

Maikel Bellanco stage manager 

Rebecca Snell deputy stage manager 

Jess Hardcastle assistant stage manager

Merlin O'Brien sound no 1 

Tolley Angell lead chaperone

Need to know

Age recommendation

For ages 8+

The performance on Thursday 15 December at 7.30pm is British Sign Language interpreted (BSL).

To book tickets for these services, call our Ticket Office on 020 3879 9555 or email [email protected].

Audio Description is available during the performance on Thursday 22 December at 7.30pm. To use this service, please let a member of the team know when you arrive so that we can organise a headset for you.

A Touch Tour is also available before this performance. To attend the Touch Tour, please arrive at the Ticket Office, Queen Elizabeth Hall, at 6pm.

Touch Tours give people the opportunity to touch the sets, props and costumes to familiarise themselves ahead of the performance, and may be particularly good for blind and partially-sighted visitors.

You can join our free Access Scheme through your online Southbank Centre account or via email.
Find out more about our Access Scheme

Please note that strobe-like effects, loud noises and light haze are used during this performance.

Latecomers will have to wait for an appropriate moment to enter the auditorium, so please make sure you arrive on time.

The run time for the show is expected to be 2 hours and 20 minutes, including an interval.
Act 1: 1 hour 5 mins Interval: 20 minutes Act 2: 55 minutes

Dates & times

8 Dec 2022 –⁠ 8 Jan 2023, 2.30pm, 3pm & 7.30pm

Approximate run time: 2 hours 20 mins, including an interval.

Act 1: 1 hour 5 mins

Interval: 20 minutes

Act 2: 55 minutes

Run times may vary by up to 20 minutes as they can be affected by last-minute programme changes, intervals and encores.


  • Standard entryFrom £18.50*
  • Concessions25%**

* Excludes £3.50 booking fee.

Book as early as you can to ensure the best choice of tickets. Ticket prices may be adjusted without notice to reflect demand.

** Limited availability. Read about concessions.

Tickets can only be sold through the Southbank Centre and our authorised agents, and can't be resold. If your plans change, you're welcome to exchange your tickets for another performance within the run of Dolly Parton's Smoky Mountains Christmas Carol. Please contact our Ticket Office for more information. Credit vouchers are not available for this performance.

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Queen Elizabeth Hall

Our number one priority is the health and wellbeing of our visitors and staff. 

Check here for our current guidance

The Queen Elizabeth Hall is open 90 minutes before events

See the opening times for all our venues

Our address is: Southbank Centre, Belvedere Road, London SE1 8XX. The nearest tube and train stations within 5-7 minutes walk are Waterloo (Northern, Bakerloo, Jubilee and Waterloo & City lines) and Embankment (District & Circle lines). There are also lots of bus routes with stops 2-5 minutes from our venues. For more information on getting here by road, rail or river.

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Pre-booking online is recommended. Check our website on the day for returns. There’s no need to print your e-ticket – just show your phone to our Visitor Assistants on entry.

Some free events don't require a ticket. Found an event labelled FREE on our website with no way to book? Simply turn up on the day.

If you don't receive your e-ticket

Your e-ticket will be sent to you seven days before the event date from [email protected]. If you don't receive your e-ticket, and it's not in your junk or spam folder, please get in touch. 

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More information

Find out all you need to know about tickets, including concessions, group bookings, returns, credit vouchers and more, via the link below.

Frequently asked questions

Get an overview of the seating layout of Queen Elizabeth Hall by downloading our seating plan.

Download seating plan


An accessible toilet is located in the foyer.

A Changing Places toilet is located on Level 1 Royal Festival Hall next to the JCB Glass Lift, for the exclusive use of disabled people who need personal assistance to use the toilet.

The facility includes a height-adjustable bench, tracking hoist system, a centrally-placed toilet, a height-adjustable basin and a shower. Please visit the Welcome Desk on Level 2, Royal Festival Hall, where a member of staff can provide you with the key. You can also use the phone next to the Changing Places toilet to speak to a member of staff. The facility is open daily 10am – 11pm.


The Queen Elizabeth Hall cloakroom is closed. You won’t be able to bring any bags over 40 x 25 x 25cm into the Queen Elizabeth Hall, so please leave large bags at home.

We're cash-free

Please note that we're unable to accept cash payments across our site. 

For step-free access from the Queen Elizabeth Hall Slip Road off Belvedere Road to the Queen Elizabeth Hall auditorium seating (excluding rows A to C) and wheelchair spaces in the Rear Stalls, plus Queen Elizabeth Hall Foyer and the Purcell Room, please use the Queen Elizabeth Hall main entrance.

To reach this entrance, enter the Royal Festival Hall via the Southbank Centre Square Doors. Take the JCB Glass Lift to Level 2 and exit to the Riverside Terrace. Turn right to find the Queen Elizabeth Hall main entrance.

You can also use the external lift near the Artists' Entrance on Southbank Centre Square to reach Mandela Walk, Level 2. 

For access to the Queen Elizabeth Hall auditorium seating rows A to C and wheelchair spaces in the Front Stalls, please enter via the Artists' Entrance in the Queen Elizabeth Hall Slip Road (Level 1).

Talk to a member of staff at the auditorium entrance if you have a disability that means you can’t queue, or you need extra time to take your seat. They can arrange priority entry for you as soon as the doors open.

Please bear with us while we update our access map to reflect the refurbishment of the Royal Festival Hall’s Level 2 foyer spaces. The step-free routes remain the same.

Download step-free access map

More about Access and facilities

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