Relaxed Hours: Matthew Barney & Igshaan Adams
Our Relaxed Hours are a time to visit the exhibitions for anyone requiring a calmer, more relaxed environment.
During our Relaxed Hours we make changes to ensure the gallery is a calm environment.
This is for visitors with access requirements and anyone who may not feel comfortable visiting during busier times, such as those with sensory differences or anxiety, or parents and carers.
We don't expect visitors to be quiet. It is a time and space for you to be yourself.
We welcome everyone to our exhibitions throughout our opening hours, but we also recognise that some visitors may require more relaxed conditions or additional support to experience the exhibition fully.
Need to know
This information is to help visitors to prepare for their visit to the Hayward Gallery, and the Matthew Barney/Igshaan Adams exhibitions. It contains pictures of the route through the exhibitions and information about what you will experience along the way.
Dates & times
Thur 17 Jun, 11am - 1pm
- Standard entry£12*
* Excludes £3 booking fee.
** Limited availability. Read about concessions.
The Southbank Centre takes a strong view on secondary ticketing. We require the lead booker to attend (photo ID may be requested). Tickets can only be resold by the Southbank Centre or one of its authorised agents.
Get presale tickets
Members get the first chance to book our entire programme of events, including go-down-in-history gigs, concerts with world-class orchestras, and talks from cultural icons and political giants.
Wed – Sat 11am – 7pm, Sundays 10am – 6pm. Closed Mon & Tue.
Our address is: Hayward Galley, Belvedere Road, London SE1 8XX.
- The nearest tube and train stations within 5-7 minutes walk are Waterloo (Northern, Bakerloo, Jubilee and Waterloo & City lines) and Embankment (District & Circle lines).
- There are also lots of bus routes with stops 2-5 minutes from our venues. For more information on getting here by road, rail or river.
Pre-booking online is essential
You must book your tickets online in advance. If you are a Member or supporter, please book your ticket online (details of how to book these tickets are below).
Once you’ve booked, we’ll send you an e-ticket. There’s no need to print your e-ticket – just show your phone to our hosts on entry to the gallery.
If you don't receive your e-ticket
Check your spam folder for an email from [email protected]. If you don’t receive your e-ticket within a few hours of booking, please get in touch.
If you are a Member or supporter, you must book your ticket online in advance by selecting the 'Members’ free ticket' option under the concessions tab. This can only be applied to one ticket. Any extra tickets will be priced at the standard rate unless another concession applies.
Dual Members must book their tickets separately.
Unable to attend
If you’re not able to attend your booking, please email us before your time slot.
Please, stay at home if you have symptoms of illness such as a cough, sore throat or fever or have been in contact in the past 10 days with someone who has coronavirus. You can email us to refund or exchange your ticket before your time slot.
Lambeth resident tickets are £5. Tickets must be booked in advance via our website by selecting the 'Lambeth residents' ticket type under the concessions tab. ID may be requested on arrival.
Under-30s tickets are £5. Tickets must be booked in advance via our website by selecting the 'Under 30' ticket type under the concessions tab. ID may be requested on arrival.
Under-12s tickets are free. Tickets must be booked in advance via our website by selecting the 'Under 12' ticket type under the concessions tab. ID may be requested on arrival.
Reciprocal tickets are available Wednesday – Friday only, after 4pm. Tickets must be booked in advance by emailing us, giving the date and time you would like to visit the gallery. Please remember to bring valid ID with you when you visit.
Museums Association and ICOM
Members of the Museums Association and ICOM can get one free ticket. Tickets must be booked in advance by emailing us, giving the date and time you would like to visit the gallery. Please remember to bring valid ID with you when you visit.
When you arrive
Entrance to the exhibition is via the Hayward Gallery main entrance. We’re operating a one-way system.
Get here as close to your time slot as possible – you won’t be able to come into the Hayward Gallery to wait.
Toilets, including accessible toilets, are open for ticket holders in the Hayward Gallery Foyer.
Our cloakroom is £1 per item and is for coats, umbrellas and small bags. You won’t be able to bring any bags over 40 x 25 x 25cm into the exhibition, so please leave large bags at home.
Visitors with prams, buggies and wheelchairs are welcome.
After leaving the exhibition, the one-way system takes you through the Hayward Gallery Shop, which is now cash-free.
When you arrive
There may be short queues to enter the building and the exhibition. If you are not able to queue or need further assistance, our hosts are here to help you.
For level access to the gallery from Queen Elizabeth Hall Slip Road, use the car park lift to the Hayward Gallery Foyer. All floors are accessible from the main foyer.
Inside the gallery
Accessible toilets are available, and there is some seating for visitors who need it during their visit.
We welcome wheelchair users and guide companion dogs. Wheelchairs and gallery stools are available for visitors by speaking to a host when you arrive (subject to availability).
Our Access Scheme
If you’re signed up to our Access Scheme, you’re eligible to bring a companion free of charge. Please book a standard ticket and email us to add your companion to your booking. If you are unable to book online, please get in touch.
Blue Badge holders and those with access requirements can be dropped off on the Queen Elizabeth Hall Slip Road off Belvedere Road (the road between the Royal Festival Hall and the Hayward Gallery).
There are four Blue Badge parking spaces available for visitors located on the Queen Elizabeth Hall Slip Road. Spaces are allocated on a first-come, first-served basis, and use of them is free. You are required to display your Blue Badge as you enter the site. Vehicles that do not display a Blue Badge are refused entry.
Blue Badge parking at National Theatre
Alternative parking for Blue Badge holders visiting the Southbank Centre can be found at the National Theatre car park (330 metres). If you are visiting the Hayward Gallery, just take your badge and car park ticket to the Ticket Desk in the gallery foyer for validation before you leave.
Please note: on Sunday when the National Theatre building is closed there is no step-free access from the car park.
Alternative parking is available nearby at the APCOA Cornwall Road Car Park (490 metres), subject to charges.
Blue Badge parking APCOA Cornwall Road
Alternative parking for Blue Badge holders visiting the Southbank Centre can also be found at the South Bank Car Park – APCOA Cornwall Road Car Park. Just take your badge and car park ticket to the parking attendant office at the entrance to the car park for validation before you leave.
A drop-off point at the Royal Festival Hall (30 metres) has been created for visitors who are unable to walk from alternative car parks.